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- Items showing any sign of weat or that have been altered or tampered by anyone other than Karat Square, or damaged in any manner shall not be accepted for return or refund. There may be an extra change to fix that piece.
- If you are unable to provide the original certificates, we have to send the diamond for re-certification.
- The cost of ot shall be borne by you If we find any part missing or any part missing or replaced.
- Karat Square reserves the right to change amount of the refund based on quality inspection.
- If a purchase is made using a coupon, discount, promo code or any other promotion offered by KARAT Square, the amount of refund shall be reduced to be same as stated int the invoice.
Description of Services
Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. The Company shall not be liable for any legal action on this account.
Users may register on the Website to become Members prior to the completion of any transaction on the Website. Guest checkout’s will be provided with a user account on completion of purchase.
Registration is only a one time process and if the Member has previously registered, he/she shall login / sign into his / her account.
User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the services provided by Karat Square. Our services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per Indian Law, i.e. e. user(s) must be at least 18 years of age to be eligible to use our services.
Karat Square advises its users that while accessing the web site, they must follow/abide by the related laws. Karat Square is not responsible for the possible consequences caused by your behavior during use of the website. Karat Square may, in its sole discretion, refuse the service to anyone at any time. The service is not available to temporarily or indefinitely suspended members of the website.
This agreement applies to user(s) if user(s) are visitors, registered - free or paid user(s) who access the web site for any purpose. It also applies to any legal entity that may be represented by you under actual or apparent authority. User(s) may use this site solely for their own personal or internal purposes.
This agreement applies to all Karat Square services offered on the web site, collectively with any additional terms and condition that may be applicable to the specific service used/accessed by user(s). In the event of a conflict or inconsistency between any provision of the terms and conditions mentioned herein with those of the particular service, the provisions of the terms and conditions applicable to such specific services shall prevail.
AMENDMENT TO USER(S) AGREEMENT
Karat Square may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. If you do not adhere to the changes, you must stop using the service. Your continuous use of the service will signify your acceptance of the changed terms.
Only transit insurance shall be provided by Karatsquare.com and it shall be valid only up to the time of acceptance of delivery.
All Loose Diamonds (both investment and retail) and diamonds that are set in Jewelry will be accompanied by individual certificates. The certificate will be issued by an independent third party certifying authority and the details of the certificate will be mentioned at the time of purchase.
Jewelry / Mounts
The diamonds in the Jewelry / Mounts will not be individually certified unless expressly mentioned at the point of placing the order. The entire Jewelry will be certified either by an independent third party certifying authority or by Karatsquare.com depending on the value of the Jewelry.
Usage of Promo Code issued by the Company
- Karatsquare.com has the right to refuse the usage of any promo code at any point of time. Promo codes which have expired cannot be used on the Website.
- Karatsquare.com can at any time ask the Member for the proof of having received the promo code.
- Promo codes can be used only on specific orders as deemed fit by Karatsquare.com.
- Applicability of Promo Codes on certain items, on specific orders, or on specific dates or occasions are at the discretion of Karatsquare.com.
- Promo codes cannot be clubbed with any other special offer on the site, unless expressly otherwise stated.
- For offline payment mode the promo code will be accepted only within the date of expiry of the promo code.
Conflict Free Diamond Policy
Karatsquare.com recognizes the great harm caused by conflict diamond mining / trading. Karatsquare.com will not purchase, sell, contact subscribers, customers or suppliers who purchase or trade in diamonds which were used to fund conflict or traded in any way in violation of any United Nations resolution or the Kimberly Process.
While Karatsquare strives to provide accurate product and pricing information, pricing or typographical errors may occur. Karatsquare cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Karatsquare shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, Karatsquare may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Karatsquare will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Karatsquare accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Karatsquare dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. Prices and availability are subject to change without notice.
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification's or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Cancellations by the Customer
In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders. The customer agrees not to dispute the decision made by Karatsquare and accept Karatsquare decision regarding the cancellation.
When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We have made every effort to display the colors of our products that appear on the site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Weight Guarantee: All precious Jewelry has an actual weight displayed on the product page. If the weight of the product varies from tolerance value, we will exchange your product or refund your money.
Purity Guarantee: Purity of precious metal is given on the product page. For instance 925 silver have guaranteed minimum 92.5% silver purity.
Genuine Gemstone: All the gemstone used in Karat Square Fine are genuine.
Gemstone Weight Guarantee: All gemstones has an actual weight displayed on the product page. If the weight of the stone varies from tolerance value, we will exchange your product or refund your money.
Genuine Diamonds: All diamonds used in Karat Square Fine are genuine. We can provide genuineness certificates at extra cost. Please call us for further details